All students are asked to read through and adopt the following guidelines for email etiquette.

General overview

  • Ensure you are respectful.
  • Provide as much detail as possible.
  • Re-read your email before you send it.  
  • Your language should be simple, clear and professional

Availability 

  • Be aware that your lecturer will not be able to respond to you immediately, especially if your lecturer works in a part-time or adjunct position.
  • As a guideline, lecturers should respond to your emails within 2 working days.
  • Do not expect that lecturers or other Morling Team Members will answer emails on weekends or outside of normal office hours (9am-5pm).

Subject line

The subject line is designed to provide a summary of the email content. It needs to:

  • Include your name (first and family name)
  • Be short and specific

Examples of appropriate subject lines:

  • STUDENT NAME: Question in relation to Assignment 1 OT501
  • STUDENT NAME: Information about enrolment 2016 Sem 2

Before you send, ask yourself

  • Am I sending this to the correct person?
  • Have I used appropriate language and tone?  
  • Have I spelled the recipient's name correctly and used the correct title (if necessary)?    
  • Is the subject line appropriate?     
  • Have I signed off the email with my name?
Last modified: Thursday, 19 January 2017, 9:23 PM